Review Poor service from this ridiculous company

This company is just ridiculous. My internet has being out for two weeks and to date they have not sent a technician to come diagnose and fix the problem. I will be filing a complaint to consumer affairs. All disgruntled customers should do the same thing. Here is the link https://www.consumeraffairsjamaica.gov.jm/portal/index.php?option=com_chronoforms5&chronoform=FileAComplaint