Review Horrible Service

I’m an American visiting the island and considering purchasing a home here... I’m am staying in a friends home and I personally paid for service in August when I arrived and it’s September 24,2020 still no internet and the cable is in & out MOSTLY OUT. I took the devices in the office and they were fine and a tech was called to visit my temporary home... still no tech and no internet... horrible horrible service and I’m trying to get the account credited my home and having no luck