Contax360 BPO Solutions - Montego Bay, Jamaica

Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value.

We integrate our highly talented workforce with best-in-class technology as well as leverage the newest approaches. The result is a solution designed for your business requirements with clear goals and measurable results.

Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while  

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maintaining a hands-on partnering approach with each client. Our repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.