Job offer: Cashier (Manpower and Maintenance Services Group Ltd)

The purpose of this position is to provide assistance to the office Manager with regard to the collecting of cash from the customer, while consistently providing a service that exceeds the customer’s expectations.

Responsibilities

• Ensure that customers receive service that exceeds their expectations.
• Answer the telephone promptly and courteously (within 3 rings).
• At the end of each day ensure that all shortages/discrepancies are reconciled.
• Reimburse the Company for any shortages, by either paying over the counter or completing a salary deduction form.
• Complete paperwork accurately and legibly.
• Check all cash received and verbally confirm back to the customer.
• Check all receipts to verify that both the account number and cash posted are correct.
• Encourage customers to pay on a timely basis and update them on the status of their account.
• Ensure that customers understand their payment terms.
• Collect bailiff and collector’s fees as required.
• Present excess cash to Office Manager as soon as till limit is reached.
• Ensure personal information and account number/s are written on the back of cheques.
• Receive signed authorization on documents where necessary, e.g. early settlement.
• Close off till and prepare lodgments for bank at the end of the day.
• Adhere to the “Cash Procedures” as outlined by the Internal Audit Department. 

Skills
Strong customer service skills
Highly computer literate and numerate
Ability to communicate in both oral and written forms
Excellent interpersonal skills