Job offer: Cashier ( Courts (Unicomer)

The purpose of this position is to provide assistance to the office Manager with regard to the collecting of cash from the customer, while consistently providing a service that exceeds the customer’s expectations. 

Responsibilities

• Ensure that customers receive service that exceeds their expectations.
• Answer the telephone promptly and courteously (within 3 rings).
• At the end of each day ensure that all shortages/discrepancies are reconciled.
• Reimburse the Company for any shortages, by either paying over the counter or completing a salary deduction form.
• Complete paperwork accurately and legibly.
• Check all cash received and verbally confirm back to the customer.
• Check all receipts to verify that both the account number and cash posted are correct.
• Encourage customers to pay on a timely basis and update them on the status of their account.
• Ensure that customers understand their payment terms.
• Collect bailiff and collector’s fees as required.
• Present excess cash to Office Manager as soon as till limit is reached.
• Ensure personal information and account number/s are written on the back of cheques.
• Receive signed authorization on documents where necessary, e.g. early settlement.
• Close off till and prepare lodgments for bank at the end of the day.
• Adhere to the “Cash Procedures” as outlined by the Internal Audit Department. 

Skills
Experience of working within a Cashier / Accounts department
Strong customer service skills
• Highly computer literate and numerate
Ability to communicate in both oral and written forms
Excellent interpersonal skills