Review of Salon 10

I wish I had found another place for a manicure & pedicure while in Kingston. I called to inquire about gel nails & was told they were done there - which is the only reason - I went there specifically. My tech struggled to take the polish off after I told her it was gel nail polish & briefed her the way it is usually removed - she replied, "I know, I know". She eventually went to get a large piece of foil to properly remove polish. From the method of foil application, I realized she had not done it before. I opted to get simple polish on both toes & hands at that moment. From then on the experience further declined. Without explanation, I was asked to move from the pedicure chair to a small room where the remainder of my services were performed. She used a bowl -designed for home pedicures- without plugging in for optimal performance. I was forced to use her lap (knee) instead of the wider, more comfortable area the pedicure chair provides. I noticed after a bit, there was someone else receiving services in the pedicure chair I was removed from! She used a small cuticle remover for lots more than just my cuticles, additionally. I mistakenly asked when she was going to be done with her schooling and was told she was an experienced professional of three years. That was unfathomable, but nevertheless we got to the manicure - if you can call it that. I never placed my hands in a bowl of any water. My cuticles were NOT pushed back. I did not receive a hand massage with lotion or any of the typical things ones receives with a routine manicure. I wanted tips & was refused because, according to her my nails were "too soft". They needed a break she said. I accepted a simple polish & got the heck out of there. This was more than two hours after I arrived!