Review of TNT International Express

This phone number goes to fax only!!
Paid for door to door service and asked to pay additional costs for a broker to clear at the airport at 10% on the value of the duty plus an additional $3000 to deliver the goods. Seems like I'm paying again for something I already paid for.
Unable to contact anyone at TNT.
First time using TNT and looks like it will be the last time.