Review Poor in every aspect of business

If a class was to be taught on how not to run a business this company would be a prime example.
Daily internet outage, complaints go unresolved, unanswered or ppl call you asking where you are located, then no one actual shows up.
Being dealing with the same problem since January 2020 and it's now the end of February 2020.
Sitting 5 feet from their modem and has to be using mobile internet on my phone.