Glenrock Hotel - Jamaica

1.0
2 Reviews
Hotel name
Glenrock Hotel
Location
3 Greenvale Rd, Mdvl, Jamaica
Contact number
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Reviews

2 Reviews
1.0
 
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1.0
Very very poor service.
Stayed August 27-September 2, 2017. First of all please keep your online reservation receipt. When I checked in the counter attendant tried to charge me hundreds more than the reservation price until I showed him my receipt. The last three days of my stay I had no water to take a shower, brush my teeth or even wash my face. When I told the desk clerk I was advised that they were working on the problem. Okay, so I return from been out all day, no water again so I advise the clerk I was going to check out because the accommodations were very poor, I was told I would not be refunded for my stay, so I left anyway. Word of warner, stay away from this place, PLEASE. Oh one more thing, they need to exterminate their building, thanks, never returning.
1.0
This place have a crappy service, they mucked up our reservation and had us standing there for half an hour calling abroad to get it sorted. There were cockroaches in the room, no meal services, just a fan in the room and the furnitures tacky. This place us a motel not a hotel. We stayed over the independent holiday, we didn't have a hot meal or breakfast, luckily we had bought our travelling kettle. We booked for 5 nights had to leave early without any refunds and was told we would get a free night when we stay with them again. That will NEVER HAPPEN AGAIN. I would NEVER recommend this place to anyone.

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