Reviews of Courts Jamaica Limited Contact - Kingston

I've been a customer for 20yrs and have never been shown any appreciation but I am 1 day late with an installment and they call my mother to demand immediate payment then bailiffs show up at my gate to get said payment. I'm done!

Very unprofessional made a cash payment. Was called for delivery only to be told after several days of chks and excuses that it was broken by the driver. and that my money will be returned on the card. As soon as the furniture goes back to Kingston and they dont know how long it takes for my refund.scamming are in every sector of Jamaica.disgusting!

Took a cash loan from courts in 2019 ended up paying over %200 back already and still cant pay it off during covid i wanted to move to paying online only to be told i would get no reciept of payment Id just know its made to my account... So no record or papertrail this is extremely sketchy and has caused me to loose all trust in this company.

I bought a printer last week at courts in port Antonio. Went home, opened the printer set it up and went about installing the driver onto my computer. I use a macbook pro which is up to date. After many attempts and checking the canon website, there was no driver that was compatible with my laptop. I returned it to the courts store and I am being told that my money was wasted because I would not be able to return the item to get a printer that works with the laptop because the package has been opened already. The printer is of no use to me and I am unable to get back my money to buy another one. I need help. I have bought many things from courts and i have only now returned with a product that I am being told cannot be returned. NO REFUND, NO PRINTER!!!

First this company I dont know if they are greedy for money but they pressure customers for payments, if you pay a little less than amount they call and mail you all the time threatening you about coming for the goods especially in this pandemic where alot of people lost their jobs or working less hours they have no consideration for the stress that people are going through right now all they care about is money not the consumer this company make so much money and no feelings towards the people that's making this company one of Jamaica most shopped store

I ordered my refrigerator on a Thursday. They offered it for delivery on Saturday. Informed them I wouldnt be available.
They agreed to Monday. MONDAY CAME AND NO DELIVERY.
I called complaining and they then said Tuesday- TUESDAY CAME, NO DELIVERY and I'm told it WASNT EVEN SCHEDULED AT ALL. I waited one week for my appliance, That is Unacceptable.

I purchased a washing machine 7 months ago. The transmission is blown, it is leaking oil, and the legs are rusted and will soon cave in. The customer service section keeps insisting on repairing this junk in the hope that the warranty will expire and I will be stuck with it. This machine needs to be replaced not repaired.

I went to purchase a stove on 30-Jan-2020 and paid for a same day installation. I was told it would be delivered the following Monday to Wednesday, IT WAS NOT, despite my numerous follow ups. I had to visit the branch (King Street branch) on Friday requesting a cancellation and a refund and the agent made a few arrangements so I could get it the following Saturday.

Upon delivery, the team only brought the stove, no hose or anything for the setup. So I reminded them that the set up and installation was paid for. I was told THEY DO NOT DO SET UP.

So, the appliance was not delivered until a weeks time and upon delivery no set up.

Contacted the agent the very Saturday (6-Feb-2020 and was told they would send a technician right a way, it is now 3 days and no one has contacted me.

I am most annoyed and is now concerned about doing future business with your store.

I am not pleased!

Called to determine if a small item was in stock at any accessible location. Waited 30 minutes. First answer person seemed asleep.Disconnected the call before I finished my question .2nd attempt. Person ans. Put the phone down then disconnected. Next attempt. I went from 1st to 5th to 6th to 8th youth to 1st back to 8th.Get your online agents in order and motivated. Minus one!

I bought some items from Courts. They never called about my items so I finally called them and they told me not all my items were available so they would email me a substitution list. A week later I am still waiting for that Substitution List. Courts has my money and I still have no furniture, still waiting for this list. I keep calling the WhatsApp # no one answers. This is horrible service. NEVER AGAIN!!