Job offer: Postal Inspector

OrganisationPost and Telecommunications DepartmentReferenceVAC-51811Contract TypeFull-TimeIndustriesAccounting & FinanceLocationKingstonSalary & Benefits$3,501,526 - $4,709,163 per annumDate Posted23/08/2024Expiry Date06/09/2024The incumbent advises on operations, supervises mail processing and postmen, investigates complaints, ensures staff efficiency, conducts inspections, and provides leadership and guidance to direct reports while fostering teamwork and compliance.

 

Job Purpose

Under the direct supervision of the Director Regional Divisions, the overall objective of the Postal Inspector is to institute checks at District Post Offices. The incumbent makes submissions to the Director, Regional Divisions and ensures that bicycles and letter carriers are in working conditions; Central Sorting Office and outstations are adequately staffed with postmen and the establishment maintained. 

 

Key Responsibilities

Management/Administrative: 

• Prepares Individual Work Plan in collaboration with supervisor; 
• Advises Regional Manager/Deputy Regional Director on relevant matters concerning the day-to-day operations of the offices; 
• Investigates complaints made by members of the public; 
• Visits premises as addressed and reports findings to the Deputy Regional Director through the Regional Manager; 
• Deploys postmen as the situation warrants; 
• Organizes orientation and on-the-job training for direct reports; 
• Attends and participates in meetings as directed. 

Technical/Professional: 

• Supervises the organized processing of mail (receipt and deposit) in accordance with correct sequence and time schedules; 
• Visits corporate area post offices and in, consultation with Branch Manager, inspects records relating to postmen deliveries, punctuality and the use of bicycles; 
• Liaises with Regional Manager, Director of Personnel and Deputy Regional Manager in regard to recruitment of postmen, reassignment and labour laws; 
• Deals with reports from members of staff regarding irregularities in postal operations; 
• Ensures that staff attendance is consistent to effect speedy delivery of mail to customers; 
• Ensures that adequate staff is available to carry out assigned job functions; 
• Initiates discussion with postmasters to ensure satisfactory staff relations at a high standard of efficiency and discipline; 
• Investigates complaints received from members of the public; 
• Ensures that records are properly stored; 
• Prepares and submits staff productivity report to Regional Director;` 
• Ensures that time schedules for arrival and departure of mail vans are maintained; 
• Investigates and recommends the establishment of new street delivery areas and the adjustment of existing ones; 
• Monitors the erection, repair and clearance of street letter boxes; 
• Conducts spot checks at all corporate area post offices; 
• Assists in the general security of building and equipment; 
• Investigates complaints and recommends corrective action; 
• Collects, collates and safeguards information, data, evidence, in all its various forms, and disseminates to those authorized on a need to have/know basis; 
• Initiates investigations proactively and reactively, solely and/or cooperatively into breaches of, but not limited to, the State’s, Government’s and the Department’s various rules and regulations, FAA Act, illegal activities and misuse within the nation’s postal system. 

Human Resource: 

• Provides supervision to direct reports; 
• Reviews, monitors and evaluates the performance of staff and recommends corrective actions where necessary; 
• Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching; 
• Assists with establishing and maintaining a system that fosters a culture of teamwork, employee empowerment and commitment to the Post Office and Department’s goals;
• Assists with fostering an atmosphere of trust, high ethical and confidentiality standards;
• Assists with monitoring the Attendance Register; 
• Ensures that direct reports are informed of organizational policies, procedures and standards; 
• Performs any other related duties assigned by Supervisor. 

 

Required Knowledge, Skills and Competencies

• Excellent oral and written communication skills; 
• Excellent interpersonal skill; 
• Excellent planning and organizing skills; 
• Excellent problem solving and decision making skills; 
• Knowledge of Government procedures and policies; 
• Knowledge of the Postal Industry and its Operations; 
• Knowledge of accounting principles and practices; 
• Knowledge of Records Management. 

 

Minimum Required Qualification and Experience

• Associate Degree in Business Administration or related field from an accredited tertiary institution; plus 
• Three (3) years’ related experience at a supervisory level; 
• Certificate in Customer Service (1 year course) would be an asset; 
• Certificate in Supervisory Management (1 year course) would be an asset. 

 

Special Conditions Associated with the Job

• High Risk Environment; 
• Exposure to criminal activities with local, regional and international reach.

 

 

Please note that only shortlisted applicants will be contacted.