Announced
31/10/20242 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
31/01/2025 39 days left
Job Location
Kingston
Job Title
Information Systems Analyst Job Presentation
OrganisationOffice of the Information CommissionerReferenceVAC-54552Contract TypeFull-TimeIndustriesInformation & Communication TechnologyLocationKingstonSalary & Benefits$4,266,270 - $5,737,658 per annumDate Posted30/10/2024Expiry Date18/11/2024The incumbent is responsible for ensuring the implementation and management of all information technology products, services and support for all OIC s Divisions, Branches and activity areas.
Key Responsibilities
- Supports the development, implementation and operation of all information systems and technology solutions for the OIC;
- Maintains all IT concentric systems, including but not limited to servers, telecom switches, data switches, firewalls, wireless access points, PC"s, tablets, and network printers;
- Recommends IT policies, standards and procedures for the OIC that support efficient and effective operations and security of sensitive information;
- Sources and prepares appropriate documentation in the purchase of OIC IT hardware and software up to and including building and installation. Must also be able to provide administration with life-cycle planning for hardware;
- Provides Help Desk support for the OIC personnel regarding information technology;
- Prepares and presents yearly budget recommendation for the Information Systems Branch, along with explanatory narrative;
- Serves as administrator of the OIC anti-virus applications and OIC Website services and provides a first line of support for website owners;
- Manages appropriate vendor relationships, as assigned;
- Manages and monitors the OIC Email Exchange server, including the ability to add/change/delete employee mailboxes. Manages and implements IT backup procedures; Participates in IT on-call rotation;
- Works closely with other members of the Information Systems Branch Team;
- Works in straight collaboration with the Complaints Resolution and Compliance Division and Legal Services Division of the OIC in compliance assessment and resolution of complaints;
- Performs any other related duties that may be assigned from time to time.
Required Knowledge, Skills and Competencies
Core:
- Good oral and written communication skills;
- Customer and quality focus;
- Teamwork and co-operation;
- Good interpersonal skills;
- Compliance;
- Integrity;
- Good leadership skills;
- Good problem-solving and decision-making skills;
- Good planning and organizing skills;
- Ability to use own initiative.
Functional:
- Change management;
- Use of technology (relevant computer applications such as Microsoft Office Suite);
- Managing external relationships;
- Analytical thinking skills;
- People management/strategic vision;
- Excellent knowledge of network infrastructure;
- Excellent knowledge of network operating systems;
- Very good grasp of standard PC repair techniques;
- Good troubleshooting;
- Innovation;
- Strategic management;
- Good negotiating and persuading skills;
- Project management skills;
- Excellent knowledge of the maintenance of computer equipment;
- Ability to supervise efficiently and prioritize the processing of data, tasks and activities.
Minimum Required Qualification and Experience
- Bachelor’s Degree in Information Technology, Computer Science, or related field;
- Three (3) years relevant experience;
- Relevant certification in Cisco Certified Network or WAN, WLAN and LAN design, implementation and support; or
- Proficient in the configuration and administration of Ubiquiti network devices; or
- Proficient in the configuration and/or Administration of Fort iOS.
Special Conditions Associated with the Job
- May be required to examine cables in a dusty or elevated environment;
- May be required to lift and physically transport computer equipment from time to time;
- May be required to work under adverse conditions from time to time;
- May be required to work beyond normal working hours.
Please note that only shortlisted applicants will be contacted.
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